At Azalia's Closet, we want every purchase to be handled safely, clearly and reliably. Payments placed through our website are processed through secure payment providers using recognised security standards.
Payment Security
Our website uses Secure Sockets Layer (SSL) encryption to help protect personal and payment information transmitted during checkout.
A secure connection can generally be identified by the padlock symbol in your browser and the use of HTTPS in the website address.
Available Payment Methods
We currently support the following payment methods:
- American Express
- Apple Pay
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- Visa
The payment methods displayed during checkout are the payment options currently available for your order.
All product prices and order totals on our website are displayed in British pounds sterling (GBP £).
Information regarding processing, shipping and estimated delivery times can be found in our Shipping Policy.
PCI DSS Standards
Our payment processing infrastructure and applicable payment providers use security standards designed to protect payment information, including the Payment Card Industry Data Security Standard (PCI DSS) where applicable.
PCI DSS is an international security standard designed to help protect cardholder information and reduce the risk of unauthorised access to payment data.
How Payment Details Are Handled
Azalia's Closet does not directly store complete payment card details on our servers.
Payment information is processed securely through the applicable payment provider.
After a transaction has been processed, we may retain or have access to limited transaction information necessary to manage your order, such as:
- Billing information
- Delivery information
- Order and transaction information
- Limited payment method information
Complete payment card information is handled by the applicable payment provider in accordance with its security and privacy practices.
Order Verification and Fraud Prevention
For the protection of our customers and our business, some orders may be subject to routine security or fraud-prevention checks.
Where reasonably necessary, we may request additional information or verification before accepting, processing or dispatching an order.
If additional verification is required, we may contact you using the contact information provided with your order.
Payment Authorisation
Payment must be successfully authorised before an order can be processed.
By placing an order, you confirm that you are authorised to use the selected payment method and that the billing and payment information provided is accurate.
If a payment is declined or cannot be authorised, the order may not be processed.
Pricing and Currency
All prices displayed on our website and order totals at checkout are shown in British pounds sterling (GBP £) unless explicitly stated otherwise.
The final amount payable will be displayed during checkout before you complete your purchase.
Your bank, card issuer or payment provider may apply its own fees or currency conversion charges where applicable. These charges are outside our control.
Privacy and Personal Data
We handle personal information responsibly and use appropriate measures designed to protect customer data.
We do not sell customers' personal information to third parties in exchange for money.
Further information about how personal information is collected, used, stored and shared can be found in our Privacy Policy.
Contact Information
If you experience any issues during checkout or have questions regarding payment, please contact us.
Phone: +44 7446 369650
Email: support@azaliascloset.com
For general enquiries or assistance, please visit our Contact Us page.
Customer Service Hours
Monday – Friday
09:00 AM – 05:00 PM (GMT)
Saturday – Sunday
10:00 AM – 04:00 PM (GMT)
We aim to respond to all customer enquiries within 24 hours.
Business Information
Business Name: AMW Services
Store Name: Azalia's Closet
KvK Number: 42117711
Registered Business Address:
Debussystraat 176
Delft Zuid-Holland 2625 BH
Netherlands
UK Fulfilment & Warehouse Address:
34 Clifton Gardens
Enfield EN2 7PJ
United Kingdom